My PackRat Sign In

My PackRat is a self-service management tool that allows you to manage your moving and storage account online. It enables you to make changes to your account such as updating contact or billing information and scheduling pick-up and drop-off dates online.

When you place an order, a My PackRat account will automatically be set up for you. You will receive an email with your username and a temporary password. To access your account, visit 1800packrat.com and click My PackRat from the upper right corner of the page. 

Sign into My PackRat and click on the “My Profile” tab and edit the fields you need to change. When done, click “Update”.

Sign into My PackRat and select the order you wish to edit within "My Orders". Here you can update billing information, schedule transportation, and make a payment or update a credit card if you're a local move or storage customer.

Sign into My PackRat and select the order you wish to edit within "My Orders". Click on “Schedule Transportation”. Under this tab, you will see where your container has gone and where it will be going. Click on “Schedule” next to the type of transportation you would like to schedule. Fill out the door position, driveway type, and obstacle boxes. When viewing the calendar, the green dates are available options. Select the green date that works best for your schedule and the click “Schedule”.

Yes! If you are a local moving or storage customer, then you can make payments online. We are working on adding this feature for our long-distance moving customers, so be sure to check back soon!