Cara D.
Garland, TX
Wonderful staff
Wonderful staff. Super helpful.
Moving and Storage Customer Reviews
Each 1-800-PACK-RAT customer receives a survey at the end of their contract and is asked to rate our service for every aspect of their move or storage experience. The most important question we ask is whether or not they would recommend 1-800-PACK-RAT to a friend or relative. Below are customers' ratings and comments from those surveys.
Dan R.
Waterbury, CT
I will definitely recommend 1-800-PACK-RAT
The sales rep was very knowledgeable and professional. There was no pressure to book immediately, unlike the PODS rep I spoke with. The drivers were friendly and professional for both deliveries and pickups. I will definitely recommend 1-800-PACK-RAT.
Tony & Karen L.
Fountain Valley, CA
No problems whatsoever
Always great to work with. We relocated long distance and had them store our Pod for 4 months. There were no problems whatsoever. I would use them again with no hesitation.. I recommend them all the time.
Elisa K.
Ashburn, VA
Prompt service team
Prompt service team - able to answer all my questions - arrived on time, no damage.
Donald J.
Neptune, NJ
Everything went perfectly
Everything went perfectly. I could not have expected more.
Amanda P.
Hamtramck, MI
Went the extra mile to help
The staff was friendly and helpful, even when I was a bit stressed. The drivers are always helpful and friendly and went the extra mile to help.
Deborah J.
New Britain, CT
Exceptional and extremely professional
The service was exceptional and extremely professional. It was nice to see women drivers in this profession who seem to know what they were doing.
Daniel & Susan M.
Bokeelia, FL
Very pleasant and patient
Everyone we dealt with was very pleasant and patient. Thank you
Susan S.
Winter Springs, FL
It was a perfect move
Everything promised was provided and it was a perfect move.
Jerry S.
Fort Lauderdale, FL
Drivers were great
Drivers were great, everything was on time.
