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Moving and Storage Customer Reviews

Each 1-800-PACK-RAT customer receives a survey at the end of their contract and is asked to rate our service for every aspect of their move or storage experience. The most important question we ask is whether or not they would recommend 1-800-PACK-RAT to a friend or relative. Below are customers' ratings and comments from those surveys.

Read our moving reviews from past customers

YEAR TO DATE RATING:

4.5 out of 5

Cari C.

Des Plaines, IL

We would highly recommend!

We had a long distance move and 1-800-PACK-RAT was a great price (beat their competitor’s price!) and everyone we spoke to were all very helpful and knowledgeable and their communication was wonderful throughout the process. We would highly recommend!

Tara & Sef S.

Woodinville, WA

Professionally run business

Price was right. Service extremely good. Appointments were kept to the hour. Professionally run business. Will use them again.

Lynda W. & Michelle C.

Westminster, CO

Flawless

Every step of the way was flawless. All of my belongings made the 900+ mile trip WITHOUT a single broken item and little to no cargo shifting.

Tim H.

Missouri City, TX

The entire moving process was just wonderful

Everyone I dealt with throughout the entire moving process was just wonderful, helpful and played a huge part in our being able to move. I can’t thank everyone enough for their efforts and willingness to make every thing work.

Justin E.

Berkeley Township, NJ

Stress free!

1-800-PACK-RAT made packing my house stress free!

Zachary C.

Brighton, MA

1-800-PACK-RAT is the leader in the long-distance moving industry

1-800-PACK-RAT is the leader in the long-distance moving industry in my opinion. After researching and asking around, I heard many stories relating how unprofessional and frustrating moving long-distance can be. My experience with 1-800-PACK-RAT was wonderful. Everyone I encountered was extremely professional and happy to help.

Kelli & Sam P.

Franklin Lakes, NJ

Thank you 1-800-PACK-RAT!

We moved across the country twice and we really had great service the whole time! Thank you 1-800-PACK-RAT!

Sandy & Skip G.

Tomball, TX

Made me feel our belongings were more secure

Your service was great. I liked the metal containers made me feel our belongings were more secure.

Charles W.

Naples, FL

A very good experience

All in all, it was a very good experience. We had two containers and both were delivered on the days promised. Every time I called, all my questions were answered. All the drivers I dealt with were polite and professional. I would recommend 1-800-PACK-RAT to anyone who has a long distance move.

Roy & Karrie B.

Phoenix, AZ

I would highly recommend 1-800-PACK-RAT

Customer Service was excellent from the first phone call to the driver for drop off snd pick up at both locations was excellent. I would highly recommend 1-800-PACK-RAT.