At 1-800-PACK-RAT our goal is to is to keep you and your belongings safe, and to make moving and storage simple. With concerns over the COVID-19 pandemic still ongoing, we are working twice as hard to ensure you and your families stay safe. Life still continues for all of us, and that includes making moves or storing items for an upcoming move or renovation project. We understand that you have things to do no matter the circumstances, which is why we are doing our part to assist you.
As a critical part of the Transportation Systems Sector, 1-800-PACK-RAT remains open and ready to help with whatever moving and storage needs you might have. We have also been practicing social distancing when delivering your portable storage container since our inception. Any and all interaction with our company can be done over the phone, online, or at a distance when in person. Here’s how it works:
1) First and foremost, we sanitize the door and handle of each container before we deliver it to you. The rest of the journey is as contact-less as possible to avoid any dangers to you and your family’s health.
2) We deliver you container directly to your doorstep. Our drivers are equipped with hand sanitizer and gloves to ensure minimal contact when working with your container, and can do any contract signing in a contactless manner.
3) Now you can pack your container at your pace and take as long as you need to do what you need to do. No hassle, no stress, no hurrying, and you can keep your container on-site however long you require.
4) We’ll pick up your container with no physical interfacing with our drivers, and you can leave the driving to us.
5) Your container can be taken to one of our nationwide facilities for as long as you need it stored, or you can have it delivered to your new home. Whichever option you choose, we can assist you.
6) Everything is done in a contactless manner. Our customer service representatives are available to assist you, or you can check out our online FAQ section and our COVID-19 update page for more information. You can also manage your order online at your My PackRat account.
We want you to know we are here for your moving and storage needs during this time. Our company is working diligently to ensure the safety of you and our employees every day, and will continue to follow all official government and Centers for Disease Control (CDC) guidelines. We hope you and your families stay safe during this time. Be sure to give us a call or check us out online if you have and local or long-distance moving needs or if you need any storage. We want to make things simple and safe for you!