The 1-800-PACK-RAT Story
1-800-PACK-RAT, LLC, is the portable storage and moving company that provides the simplest way to store or move your stuff. With numerous storage facilities across the USA, and a growing network of containers and trucks, they can get you anywhere you need to go.
In 2001, a North Carolina entrepreneur sketched out an all-steel, weatherproof, portable-storage design that was jokingly referred to as a “pack rat” because of its ability to store everything. The founder then sought out one of the most experienced heavy equipment manufacturers in the country and together they built an innovative system that can lift a fully loaded moving container without swaying or shifting and gently place it anywhere a truck can be driven.
The first three locations were developed in North Carolina around 2003. Under new leadership, 1-800-PACK-RAT grew from three to fifty locations in just two years. This national network of storage facilities allowed 1-800-PACK-RAT to expand its business and services to include long-distance moving, where they quickly became an industry leader.
In 2018, Virgo Investment Group (“Virgo”), a middle market private equity firm, announced that 1-800-PACK-RAT had merged with its portfolio company, Zippy Shell Incorporated. With Virgo behind them, they have been able to continue to invest in container assets, new locations, and customer service initiatives.
The core value of 1-800-PACK-RAT is to provide every single customer with the highest quality service. 1-800-PACK-RAT has a strong corporate model that ensures every single customer will receive the highest standard of customer care in the industry – a key differentiator between many of their franchised competitors. 1-800-PACK-RAT is the only company in this industry to pledge total customer satisfaction - if you aren't completely satisfied with our products and services, we want to hear about it so we can make it right. 1-800-PACK-RAT is also the only company in our industry to include a $10,000 complimentary contents protection plan for all long-distance moves.
1-800-PACK-RAT has a strong history of growth year after year. Each year welcomes new market locations, increased assets and new technologies to make storage and moving easier for our customers! The company also has two divisions, each with their own focus and expertise: Ace Moving and Storage, with expertise in moving and storage in and around the Washington D.C. area; and Storage Squad, with an area of expertise in providing moving and storage solutions specifically for college students.
For additional information about 1-800-PACK-RAT, please call 1-800-722-5728.
For media inquiries, please contact the 1-800-PACK-RAT marketing team at marketing@1800packrat.com.